Help & feedback
Complaints
& Feedback
How to provide feedback or raise a concern with Aglow Aesthetics.
Aglow welcomes feedback and takes concerns seriously. If you would like to raise a concern about your experience, please contact us so we can review the matter and respond appropriately.
01
How to contact us
Phone: 041 050 7661
Email: info@aglowaesthetics.com.au
Post or in person: Shop 1, 6 Bouvard Walk, Clarkson, Western Australia
02
What to include
Your name and preferred contact details, a brief description of your concern, and the outcome you are seeking.
Please do not include unnecessary sensitive or detailed medical information in a general website enquiry.
03
External complaint options
You may also raise a concern with an external body at any time. In Western Australia these include:
- Health and Disability Services Complaints Office (HaDSCO) — hadsco.wa.gov.au
- Ahpra — for concerns about a registered health practitioner
If you have an urgent clinical concern following a treatment, contact the clinic immediately rather than using this page. If it is after hours and you require medical attention, please visit an urgent care clinic or seek appropriate medical care.
We would like to hear from you
Tell us how we did.
If something has not met your expectations, please tell us. Feedback helps the clinic review and improve how care is provided.